Outage Center
If you see a fallen power line or safety hazard involving our equipment, call BVU at 866-835-1288, Option 1, or contact your local emergency services immediately.
DO NOT TOUCH a power line or anything in contact with it, and keep others away until help arrives.
REPORT OUTAGE NOW (276-669-4112, Option 1) 
Plan Ahead
Be prepared for storm season and the potential for power outages with these helpful tips.
Restoration Process
Our restoration process is designed to restore power safely and efficiently for our customers.
Customer Responsibility
When service damage occurs, it's important to understand who is responsible for the repair.
