Plan Ahead for Outages

How BVU Prepares for Storms

The leading cause of power outages is trees – which is especially true when storms blog trees or limbs into electric lines. BVU prepares for outage events year round by pruning trees to help minimize outages while continuing to provide safe, reliable services. BVU also continuously monitors weather conditions, and when the threat of bad weather exists, takes extra precautions to ensure appropriate staffing levels are maintained to respond to any outages that may occur.

How You Can Prepare for Storms

Our employees are prepared, and we want our customers to be prepared too. You can be prepared for storms by planning ahead:

  • Keep emergency supplies on hand such as batteries, flashlights, a battery-operated radio, nonperishable food items, bottled water, and a charged cell phone. The Red Cross suggests including a supply of your necessary medications.
  • Keep your BVU account information up-to-date, such as your phone number and e-mail address. A correct phone number will allow you to use the automated system to report your outage and check its status. You can update your contact information by logging into your account and choosing Manage Account. For additional tips, review our Power Outage Reference Guide.
  • Have a plan for what you'd do in the event of a multi-day power outage. This may include getting a hotel room, or staying with friends or family.
  • Have and know how to safely operate a portable generator. Be sure to follow the instructions in your owners manual, as well as these tips:
    • Generators should be installed and inspected by licensed electricians. Improperly installed generators can be a safety hazard to utility workers as well as to homeowners.
    • Never connect the generator to your home's main wiring circuit. Disconnect your home from the power system before hooking up a generator. If you don't, electricity may flow backward into the power lines, endangering you, your neighbors, and the linemen who are working to restore power.
    • Locate the generator outside your home. Gasoline-powered generators can produce deadly carbon monoxide.
    • Plug appliances directly into the generator. Use extension cords if necessary, but do not exceed the recommended wattage noted on the generator.

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Power Outage Map

View our live electric outage map to see if we are showing any projects in or around your area.

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Restoration Process

Our restoration process is designed to restore power safely and efficiently for our customers.

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Customer Responsibility

When service damage occurs, it's important to understand who is responsible for the repair.

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