At BVU, we understand the importance of quality and reliability for your business, but we know there may be times when you need to contact us. Our team of highly-trained professionals can quickly answer your questions and ensure that your business runs at top speed.  Call our business priority line at 276-669-4114 or email us at

Contact Business Support Team.

Customer Service

To sign up for services or for billing inquiries, please contact Customer Service. Call, email or visit us during open office hours.
Business 276-669-4114 | Residential 276-669-4112 | Toll-Free 866-835-1288 | Email Business Customer Service
Phone Hours: Mon-Fri, 8am – 4:30pm

Visit Our Office

15022 Lee Highway, Bristol, VA 24202 (Between I-81 Exits 7 & 10)
Lobby Hours: Mon-Fri, 8am – 4:30pm