Location, Hours & Services
Visit. Payment drop box and electronic kiosk at 15022 Lee Highway, Bristol, VA 24202. No public office; please call 276-669-4112 for assistance.
Mail. P.O. Box 8100, Bristol, VA 24203-8100
Phone Hours. Monday – Friday 8:00 a.m. – 5:00 p.m.
After-Hours* Payment & Dispatch Center. 24/7/365
*Limited services available outside of normal business hours.
Available Services
Electric
16,300 Locations Served
Water
7,900 Locations Served
Wastewater
7,700 Locations Served
BVU Electric Service Area
BVU serves customers throughout a 125 square mile service area (shown above in blue), comprised of the City of Bristol, Virginia; Washington County, Virginia; Scott County, Virginia and Sullivan County, Tennessee.
