Pay Online
Access your utility account anytime, anywhere, with our secure and convenient online payment solutions. BVU Authority’s online services are designed with your business needs in mind, offering a range of options to simplify account management and ensure you stay on top of your utility services.
CUSTOMER PORTAL: Log In or Sign Up 
Key Benefits for Business Customers:
- 24/7 Bill Payment: Pay your bill quickly and easily, with no processing fees.
- Usage Monitoring: Track your utility consumption to optimize costs and improve efficiency.
- Important Notifications: Receive timely updates on billing, service outages, and more.
- AutoPay Setup: Set up automated payments for seamless transactions.
- And More: Manage your account from the comfort of your office, with no need for in-person visits.
Sign Up – Simplify Your Account Management
Getting started is easy. Have your 12-digit account number ready—this number is split into two parts: the "Location" number (the first half) and the "Customer" number (the second half). Follow the simple steps below to enroll:
- Visit the Customer Portal: Click on CUSTOMER PORTAL: Log In or Sign Up, found at the top of any page on our website.
- Select Sign Up: Follow the prompts to create your account. You only need to complete one of the following fields to validate your account:
- Last four digits of your business’s tax ID number.
- Your most recent account balance.
- Your business phone number on file with BVU.
- Bookmark the Portal: For quick access, add the Customer Portal to your browser’s bookmarks.
- Browser Compatibility: Please use Firefox, Safari, Google Chrome, or Edge for the best experience. Internet Explorer is not supported.
No More Worries About Missing a Payment – Sign Up for AutoPay
Take the hassle out of bill payment by enrolling in AutoPay. With AutoPay, your business's utility bill will be automatically drafted on the due date.
To enroll in AutoPay:
- Sign Up / Log In to the Customer Portal
- Select Make Payment
- Select Enable AutoPay
- Select Yes under the Enabled Heading
- Select or Enter a Payment Method
- Agree to Terms and Conditions
- Select Update & your auto-pay enrollment is done!
Frequently Asked Questions
Why should my business use the Customer Portal or mobile app?
The Customer Portal and mobile app offer a secure, easy-to-use platform for managing your utility account. No need for in-person visits—you can track your balance, monitor energy usage, and pay your bill all from your office, at your convenience.
What is the BVU Authority mobile app?
The mobile app allows you to manage your account on-the-go, providing secure access to all your billing and usage information from your smartphone or tablet. Available for both Android and Apple devices, the app is simple to download and use. Just visit the Google Play Store (Android) or App Store (Apple) to get started.
How do I access the Customer Portal?
You can access the portal in a few simple steps:
- Go to our website and click on CUSTOMER PORTAL: Log In or Sign Up at the top of any page. (Note: Do not use Internet Explorer, as it is incompatible with the portal.)
- Download and install the BVU Authority mobile app for easy, on-the-go access.
What information is needed to sign up for the Customer Portal?
To sign up, you'll need your 12-digit account number. This is divided into two sections:
- Location number (the first 6 digits before the hyphen)
- Customer number (the last 6 digits after the hyphen)
You'll also need to verify your identity using at least one of the following:
- Last four digits of your business’s tax ID number (EIN)
- Most recent account balance
- Phone number associated with your account
Once your identity is confirmed, you’ll be able to set up your login credentials and access your account
