Transferring Utility Services Following Loss
When a loved one passes away, it can be challenging to navigate the process of transferring utility services out of their name. This process will guide you through the steps you need to take to transfer utility services out of a deceased person's name.
Part 1: Notify BVU Authority
The first step in transferring utility services from a deceased person's name is to notify us of your loved one's passing. You will need to provide us with the deceased person's name, address, and account number if possible. It is important to notify all other utility companies that the deceased person had accounts with, such as gas, water, and internet services.
Part 2: Provide Required Documents
BVU Authority will require you to provide certain documents to prove that you have the authority to transfer the account out of the deceased person's name. These documents may include:
- Death certificate: You will need to provide a certified copy of the deceased person's death certificate to each utility company.
- Probate documents: If the deceased person's estate is going through probate, you will need to provide a certified copy of the letters of testamentary or letters of administration.
- Power of attorney: If you have been appointed as the deceased person's power of attorney, you will need to provide a copy of the power of attorney document.
- Trust documents: If the deceased person had a trust, you will need to provide a copy of the trust documents and proof that you are the trustee.
Part 3: Choose a New Account Holder
Once BVU Authority receives the required documents, we need you to choose a new account holder to transfer the account to. The new account holder can be anyone who is authorized as the responsible party for the property and is willing to be responsible for the utility bills. This could be a next of kin or the executor of the deceased person's estate.
Part 4: Finalize the Transfer
After you have chosen a new account holder, BVU Authority will work with you to finalize the transfer of the account out of the deceased person's name.
We realize that this may be an inconvenience, but it is essential that the utility service is transferred to a new account holder as soon as possible. Doing so will ensure that the service continues uninterrupted for the responsible party.
To apply for service with BVU Authority, we encourage you to follow the steps below:
- Fill out BVU Authority's online application form with your information, such as name, address, phone number, and email address.
- Provide additional information or documentation as required. For example, you will need to provide proof of residency and photo identification.
- Review the terms and conditions of the service agreement and submit your application.
- Once your application is submitted, a representative from BVU Authority will contact you to finalize the service setup and provide you with any additional information you may need.
Part 5: Conclusion
Transferring utility services from a deceased person's name can be a complex process, but it is necessary to avoid future billing issues and prevent unauthorized use of the deceased person's account. By following the steps outlined above, you can ensure that the transfer process is smooth and efficient and that the utility bills are paid on time by the new account holder.
